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Restaurant Supervisor

2 months ago

Swan River, Canada Dairy Queen Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Develop and implement methods to meet work schedules and ensure efficient service delivery.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that food and service meet quality control standards, resulting in high customer satisfaction.
  • Administrative Tasks
    • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
    • Monitor and control inventory levels to prevent overstocking and minimize waste.
  • Work Environment
    • Work in a fast-paced environment with a combination of sitting, standing, and walking.
    • Stand for extended periods, requiring physical stamina and endurance.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 1 year to less than 2 years of experience in a food service environment.
  • Work Setting
    • Staff accommodation available.
    • Restaurant environment with a focus on customer service and quality food.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment with a combination of sitting, standing, and walking.
    • Work under pressure to meet customer demands and deadlines.