Housekeeper - Residential Maintenance and Cleaning Specialist

6 days ago

Nanaimo, British Columbia, Canada Vancouver Island University Full time
Job Summary

Vancouver Island University (VIU) is seeking a highly skilled and detail-oriented Housekeeper - Residential Maintenance and Cleaning Specialist to join our team. As a key member of our operational team, you will be responsible for maintaining the cleanliness and basic maintenance of our student residences.

Key Responsibilities
  • Perform regular routine cleaning of common spaces, including kitchens, common rooms, stairwells, landings, hallways, entry ways, janitor closets, laundry rooms, linen closets, storage rooms, offices, and reception.
  • Conduct deep cleaning of living spaces upon academic year move out, including all appliances, cabinets, furniture, window tracts, heaters, vents, and spot carpet cleaning.
  • Assist with rapid turnover cleaning for hoteling, including regular routine cleaning, linen labeling and transport, and hotel room staging.
  • Monitor and maintain stock of cleaning supplies, cleaning equipment, supplies for repairs, fixtures, and hotel items.
  • Work safely with chemicals and cleaning products in accordance with WHMIS regulations.
  • Perform basic assessment and repair of facilities' maintenance issues, including maintenance of vacuums, drains, furniture, door hinges, appliances (non-electrical) and toilets.
  • Respond to facility related emergencies during regular working hours, including assessing the emergency, determining external support needed, and communicating recommendations to Residence front desk staff.
  • Assess damages made by students and/or guests, including comparing the state of the facility in question with specific reference to the Room Checklist condition, and initial assessment and documentation of the extent of the damage.
  • Work with Management and the Residence Life Team to coordinate and undertake the room inspection process to be completed per term and upon checkout.
Requirements
  • One year of related maintenance and cleaning experience.
  • Physical capacity to manage multiple flights of stairs per day, while carrying up to 50lbs.
  • Basic knowledge of maintenance, cleaning safety and cleaning products or tool use.
  • Ability to troubleshoot maintenance requests and repairs.
  • Proven critical thinking and problem-solving skills.
  • Experience in cleaning any combination of homes, commercial, industrial, hotel or dormitory.
  • Ability to communicate respectfully and professionally with a wide array of internal and external stakeholders.
  • Excellent organizational skills and basic computer skills.
Preferred Qualifications
  • Level 5 Driver's License with a satisfactory driving record.

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