Hotel Operations Supervisor

2 weeks ago


Leamington, Ontario, Canada Days Inn Leamington Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Days Inn Leamington. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of staff to achieve our business objectives.

Key Responsibilities
  • Customer Service
    • Assist guests with special needs and provide a high level of customer satisfaction.
  • Team Management
    • Co-ordinate, assign, and review work to ensure efficient use of resources and high-quality service delivery.
    • Hire and train staff in job duties, safety procedures, and company policies to ensure a skilled and motivated team.
  • Operations Management
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
    • Requisition materials and supplies to ensure a well-stocked and efficient operation.
  • Business Development
    • Work with the management team to develop and implement business strategies to drive growth and improve customer satisfaction.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a similar role.
  • Language
    • Fluent in English.
Working Conditions
  • Work Term
    • Permanent position.
  • Work Language
    • English.
  • Hours
    • 35 hours per week.


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