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Wireless Sales Representative
2 months ago
About The Mobile Shop:
We are a dynamic retail company dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. Our team of sales professionals strive to exceed expectations, providing unparalleled insights and customer service at each one of our retail store locations.
Our Sales Team:
As a sales representative at The Mobile Shop, you will serve as the frontline advisor, utilizing your expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles. You will play a pivotal role in connecting Canadians with the latest innovations in telecommunications, while having fun and earning an exceptional commission from your sales.
What We Offer:
- Base rate and uncapped commission, ensuring that your hard work is rewarded.
- Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
- We're committed to your growth and success. That's why we offer ongoing training and development opportunities to support your career path and help you reach your full potential.
- Take advantage of our employee referral programs and exclusive partner program (EPP) choices on all carriers.
- We prioritize delivering an exceptional in-store experience for all customers.
- We know how to have fun while delivering exceptional service.
A Day in the Life:
- Proactively approach and engage potential customers to promote wireless products and services.
- Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
- Understand our carrier mix, promotional offerings, and pricing.
- Upsell additional products to enhance the customer's experience.
- Collaborate with your peers to increase and drive store traffic to boost sales.
- Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
- Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
- Perform follow-up interactions with clients to ensure satisfaction post-sale.
- Ad-hoc duties and tasks as required.
Join Our Team:
We are committed to creating an inclusive and accessible hiring process. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards. If you require an accommodation, please inform us as soon as possible so that we can ensure your needs are met. Requests for accommodation are welcome at any stage of the process and will be addressed confidentially.
