Food Service Team Lead

4 weeks ago

Edmonton, Alberta, Canada Top Donair Full time
Job Title: Food Service Supervisor

At Top Donair, we are seeking a highly skilled and experienced Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they meet the highest standards of quality and safety.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing support and guidance to ensure they are equipped to perform their roles effectively.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and courteous manner.
  • Reporting and Budgeting: Prepare and submit reports, and prepare budget and cost estimates to ensure the efficient operation of the food service department.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Fast-paced environment with standing for extended periods.

Personal Suitability:
  • Client Focus: Excellent interpersonal skills and ability to work effectively with customers and staff.
  • Efficient Interpersonal Skills: Ability to communicate effectively and efficiently with staff and customers.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
Supervision:

3-4 people, including food service counter attendants and food preparers.

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