Restaurant Operations Manager

1 month ago


Puslinch, Canada Tim Horton's Full time
Job Title: Restaurant Assistant Manager

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Tim Horton's. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and maximize profitability.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Team Leadership: Plan, organize, direct, control, and evaluate the daily operations of the restaurant, ensuring that all team members are working together effectively.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Supervision: 5-10 people.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of sitting, standing, walking, and overtime required.
  • Personal Suitability: Client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, organized, reliability.
Support for Newcomers and Refugees:
  • Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Support newcomers and/or refugees with foreign credential recognition.
Support for Youths:
  • Offer on-the-job training tailored to youth.
Support for Indigenous People:
  • Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week



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