Housekeeping Attendant

4 weeks ago


PointeClaire, Quebec, Canada Easton's Group of Hotels Full time

POSITION SUMMARY

As a vital member of our team, you will be responsible for maintaining the cleanliness and presentation of guest accommodations and designated areas, ensuring an exceptional experience for all visitors.

KEY RESPONSIBILITIES

  • Thoroughly clean and maintain assigned guest rooms and public areas in accordance with established protocols, which includes making beds, dusting surfaces, vacuuming floors, sanitizing bathrooms, and disposing of waste.
  • Inform your supervisor upon completion of cleaning tasks to facilitate room availability for incoming guests. Report any rooms that cannot be serviced following company guidelines.
  • Communicate any maintenance needs or safety hazards to your supervisor promptly.
  • Address guest inquiries and special requests, ensuring that all concerns are resolved to guarantee complete satisfaction.
  • Manage and monitor housekeeping supplies and amenities, aiming to reduce waste across all areas.
  • Keep the linen cart and storage areas organized and in compliance with departmental standards.
  • Safeguard all issued equipment, keys, and supplies throughout your shift.
  • Follow established procedures for reporting and logging lost and found items.
  • Foster a collaborative environment by maintaining open communication with other departments to enhance service quality.
  • Participate in deep cleaning initiatives as required.
  • Perform turndown services as needed.
  • Carry out additional tasks as assigned, adhering to all company and brand standards.

QUALIFICATIONS

  • Basic proficiency in reading, writing, and arithmetic.
  • Previous experience in housekeeping is preferred.
  • A friendly demeanor with a strong focus on hospitality.
  • Keen attention to detail.
  • Ability to thrive in a fast-paced and high-pressure environment.
  • Strong organizational skills.
  • Team-oriented mindset.
  • Effective problem-solving abilities.


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