Housekeeping Attendant
4 weeks ago
POSITION SUMMARY
As a vital member of our team, you will be responsible for maintaining the cleanliness and presentation of guest accommodations and designated areas, ensuring an exceptional experience for all visitors.
KEY RESPONSIBILITIES
- Thoroughly clean and maintain assigned guest rooms and public areas in accordance with established protocols, which includes making beds, dusting surfaces, vacuuming floors, sanitizing bathrooms, and disposing of waste.
- Inform your supervisor upon completion of cleaning tasks to facilitate room availability for incoming guests. Report any rooms that cannot be serviced following company guidelines.
- Communicate any maintenance needs or safety hazards to your supervisor promptly.
- Address guest inquiries and special requests, ensuring that all concerns are resolved to guarantee complete satisfaction.
- Manage and monitor housekeeping supplies and amenities, aiming to reduce waste across all areas.
- Keep the linen cart and storage areas organized and in compliance with departmental standards.
- Safeguard all issued equipment, keys, and supplies throughout your shift.
- Follow established procedures for reporting and logging lost and found items.
- Foster a collaborative environment by maintaining open communication with other departments to enhance service quality.
- Participate in deep cleaning initiatives as required.
- Perform turndown services as needed.
- Carry out additional tasks as assigned, adhering to all company and brand standards.
QUALIFICATIONS
- Basic proficiency in reading, writing, and arithmetic.
- Previous experience in housekeeping is preferred.
- A friendly demeanor with a strong focus on hospitality.
- Keen attention to detail.
- Ability to thrive in a fast-paced and high-pressure environment.
- Strong organizational skills.
- Team-oriented mindset.
- Effective problem-solving abilities.
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