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Travel Services Coordinator

3 months ago

Kenora District, Canada DNL Commercial Cleaning ltd Full time
Position Overview

Join our team at DNL Commercial Cleaning Ltd as a Travel Services Coordinator. This role is essential in ensuring smooth travel experiences for our clients.

Qualifications
  • Education: No formal education required.
  • Experience: Training will be provided.
Work Environment
  • Industry: Transportation services.
Key Responsibilities
  • Process cash transactions and handle payments.
  • Provide assistance to clients with special requirements.
  • Support customers in planning their travel schedules and routes.
  • Manage changes or cancellations of bookings.
  • Calculate shipping fees.
  • Issue travel tickets.
  • Make and verify reservations.
  • Handle credit card transactions and other payment methods.
  • Inform clients about cancellation policies and late arrival procedures.
  • Provide fare and rate quotes.
Technical Skills
  • Familiarity with Central Reservation Systems (CRS).
  • Proficient in MS Outlook.
Safety and Security
  • Completion of a criminal record check is required.
Work Conditions
  • Attention to detail is crucial.
  • Ability to bend, crouch, and kneel.
  • Comfortable with a mix of sitting, standing, and walking.
  • Work in a fast-paced environment.
  • Perform repetitive tasks.
  • Ability to work under pressure.
Personal Attributes
  • Strong client focus.
  • Effective interpersonal communication skills.
  • Excellent verbal and written communication abilities.
  • Flexibility and adaptability.
  • Highly organized and reliable.
  • A true team player.
Additional Information
  • Availability for shift or on-call work is required.
  • Work term is casual.
  • Work language can be English or French.
  • Hours may range from 16 to 40 hours per week.