Retail Operations Manager
4 weeks ago
Spencer's is a premier destination for entertainment and excitement, dedicated to providing unique products that resonate with our core audience of 18-24 year olds, all while embracing humor and a playful spirit.
With a rich history that began as a mail-order catalog, Spencer's has evolved into a leader in novelty and fun merchandise, offering everything from classic gag gifts to trendy lifestyle items.
Role OverviewBrand: Spencer's
The Retail Operations Manager plays a crucial role in delivering exceptional Guest Services. This position is responsible for overseeing the daily operations of the store, ensuring optimal sales performance and profitability by managing expenses, minimizing losses, and effectively handling human resources. Additionally, the manager will oversee all aspects of merchandising and inventory management, adhering to company policies and standards.
**Key Responsibilities:**
- Establish and maintain high standards of Guest Services.
- Manage store operations to maximize sales and profitability.
- Control expenses and shrinkage effectively.
- Oversee human resources management and team development.
- Ensure compliance with merchandising and inventory control procedures.
**Requirements:**
- Minimum age requirement: 21 years.
- Ability to stand, walk, climb ladders, and lift up to 50 pounds for extended periods.
- Previous experience in retail management is essential.
As an equal opportunity employer, Spencer's embraces diversity and considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information, or any other characteristic protected by law. Spencer's is committed to considering qualified applicants with criminal histories for employment.
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