Optometric Assistant

3 weeks ago


Vaughan, Ontario, Canada LMC Healthcare Full time
Job Title: Optometric Assistant - Patient Care Specialist

Job Summary: We are seeking a highly skilled Optometric Assistant to join our team at LMC Healthcare. As an Optometric Assistant, you will be responsible for providing exceptional patient care and support to our patients and healthcare professionals.

Responsibilities:

* Greet patients in person, by telephone, or online and provide a warm and welcoming experience
* Book and schedule appointments, ensuring timely and efficient service
* Perform pretesting and auxiliary tests as required
* Explain procedures and costs to patients, providing clear and concise information
* Check-in and check-out patients in the clinic, ensuring accurate and efficient processing
* Facilitate patient referrals to other healthcare professionals, as needed
* Assist in ordering contact lenses and ensuring proper billing and credits

Requirements:

* High School or College Graduate
* Excellent verbal and communication skills
* Strong interpersonal skills, friendly and caring, outgoing personality
* Customer service experience is essential
* Confidence in cold calling
* Proficient with computers and excel spreadsheets
* Able to follow directions and take personal responsibility for actions
* Strong time management and organizational skills
* Ability to work independently and in a team
* Passion for learning and dealing with people
* Able to follow through on tasks with attention to detail
* Able to multitask

About LMC Healthcare: LMC Healthcare is Canada's largest specialist care provider in diabetes & endocrinology. We are transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. Our team of highly qualified professionals is dedicated to providing exceptional patient care and support.

Why Join Our Team: As an Optometric Assistant at LMC Healthcare, you will have the opportunity to work with a dynamic and supportive team, providing exceptional patient care and support. You will be part of a team that is dedicated to making a difference in the lives of our patients and their families.

How to Apply: If you are a motivated and compassionate individual who is passionate about providing exceptional patient care and support, we encourage you to apply for this exciting opportunity.

LMC Healthcare is an equal opportunities employer.
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