Customer Experience Coordinator

1 month ago


Vancouver, British Columbia, Canada beBee Professionals Full time

Job Title: Customer Care Coordinator

Location: Vancouver, BC

Company: beBee Professionals

Job Description:

We are seeking an experienced Customer Care Coordinator to provide exceptional customer service to our clients. The successful candidate will be responsible for responding to inquiries, resolving customer issues, and ensuring customer satisfaction.

Responsibilities:

* Provide excellent customer service to clients
* Respond to customer inquiries and resolve issues in a timely manner
* Collaborate with internal teams to ensure customer satisfaction
* Develop and maintain knowledge of customer service software, databases, and tools
* Stay up-to-date with industry trends and best practices

Requirements:

* Bachelor's degree in a related field
* At least 3 years of customer service experience
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office Suite
* Knowledge of customer service software, databases, and tools

Benefits:

* Competitive salary
* Comprehensive benefits package
* Flexible working hours
* Professional development opportunities

If you are interested in this position, please apply on beBee today

Note: This job description is subject to change based on the needs of the company.



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