Customer Experience Associate
4 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide personalized service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Process a range of financial transactions, including deposits, withdrawals, and bill payments, ensuring accuracy and efficiency.
- Assist with responding to customer concerns and escalating issues when necessary.
- Identify customer needs and determine solutions to customer problems, opening new accounts and products as needed.
- Support the achievement of business objectives by contributing to advice goals and promoting products and services.
- Participate in process improvement opportunities and contribute to a positive work environment.
Requirements:
- High school diploma and/or equivalent experience.
- 1+ years of relevant experience in customer service or a related field.
- Post-secondary or undergraduate degree in a related field is preferred.
About Us:
The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses. We are committed to being a leader in customer experience and are innovating to enhance the customer experience and build capabilities to shape the future of banking.
Total Rewards Package:
We offer a comprehensive Total Rewards package that includes a base salary, variable compensation, and a range of benefits, including health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Colleague Development:
We are committed to providing the support our colleagues need to thrive both at work and at home. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Training & Onboarding:
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process:
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation:
Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers so that you can participate throughout the interview process.
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized customer service and support...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized customer service and support...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized customer service and support...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized customer service and support...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and sales activities.Key Responsibilities:Provide exceptional customer service...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and sales activities.Key Responsibilities:Provide exceptional customer service...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to customers,...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to customers,...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to customers,...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to customers,...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized customer service and support...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized customer service and support...
-
Customer Experience Associate
3 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and contributing to the ongoing improvement of our branch customer experience.Key Accountabilities:Provide exceptional customer service and...
-
Customer Experience Associate
3 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...
-
Customer Experience Associate
3 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service and support...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and contributing to the ongoing improvement of our branch customer experience.Key Accountabilities:Provide exceptional customer service and...
-
Customer Experience Associate
1 month ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and contributing to the ongoing improvement of our branch customer experience.Key Accountabilities:Provide exceptional customer service and...
-
Customer Experience Associate
4 weeks ago
Richmond, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and contributing to the ongoing improvement of our branch customer experience.Key Accountabilities:Provide exceptional customer service and...
