Customer Service Representative

2 days ago


Laval, Quebec, Canada IAA Full time
Job Title: Customer Service Representative

IAA, an RB Global, Inc, is seeking a Customer Service Representative to join our team in Les Cédres, QC.

As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service to our clients.

Job Duties and Responsibilities:
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and answer customer questions
  • Process customer orders and requests
  • Collaborate with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets
Requirements:
  • High school diploma or equivalent
  • 0-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office
What We Offer:
  • Competitive salary
  • Benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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