Senior Client Services Analyst

1 month ago

Toronto, Ontario, Canada Numerator Full time
About the Role

We are seeking a highly skilled Sr. Client Services Analyst to join our team at Numerator. As a vital member of our organization, you will play a key role in supporting our core set of clients through ad-hoc projects and custom analyses.

Key Responsibilities
  • Client Guidance: Provide expert guidance to client users on Numerator's Insights business intelligence platform, ensuring they can navigate the system, interpret results, and design reports to answer their key business questions.
  • Data Analysis: Leverage Numerator's proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to our customers, driving increased sales and improved marketing effectiveness.
  • Platform Expertise: Develop a deep understanding of Numerator data, solutions, and services, including their key differentiators versus legacy approaches and competing offerings.
  • Insights Development: Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers, and blog posts.
  • Requirements: Bachelor's degree or 3 or more years of relevant experience. Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions.
  • Preferred Skills: Understanding of both syndicated and household panel data (Nielsen and/or IRI), working knowledge of enterprise software applications and services designed for the retail and consumer goods industries, and working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects.
  • What We Offer: An inclusive and collaborative company culture, an opportunity to have an impact on our growing teams and organization, ownership of platforms and environments with industry-leading product, market-competitive total compensation package, volunteer time off and charitable donation matching, strong support for career growth, and great benefits package including medical/vision/dental insurance, unlimited PTO, and 401k plus matching.

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