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Operations Manager, Onsite Events Lead

1 month ago

Montreal, Quebec, Canada Maritz Research Inc Full time
Lead Operations for Onsite Events

We are seeking a skilled Operations Manager to lead our onsite events team. As a key member of our operations team, you will be responsible for directing the activities of assigned direct reports to ensure all customer service levels and deliverables pertaining to the assigned account are achieved.

Key Responsibilities:
  • Deliver comprehensive leadership to clients and drive results-oriented teams
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to ensure seamless event execution
  • Monitor and analyze key performance indicators to inform business decisions

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package

About Maritz Research Inc:

We are a leading research and consulting firm dedicated to helping businesses succeed. Our team of experts provides innovative solutions to drive growth, improve customer experience, and enhance operational efficiency.