Retail Store Operations Manager

1 week ago

St Albert, Alberta, Canada Petrojaffer116 Ltd. Full time
About the Role

Petrojaffer116 Ltd. is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure seamless store operations.
  • Customer Service: Foster a positive customer experience by resolving issues, addressing complaints, and ensuring timely resolution of customer requests.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing losses.
  • Reporting and Analysis: Prepare and submit reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Training and Development: Collaborate with the training team to develop and implement training programs for sales workers, enhancing their skills and knowledge.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a retail environment
  • Language: English
  • Work Hours: 32 hours per week

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