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Event Production Manager
2 months ago
About the Role
The Amazon Development Centre Canada ULC is seeking an experienced Event Production Manager to join our team. As an Event Production Manager, you will be responsible for providing customer-centric event production services and support to our team and customers.
Key Responsibilities
- Manage event requests from start to finish, including planning, coordination, and execution.
- Collaborate with cross-functional teams to assess and approve incoming event requests.
- Attend discovery calls and planning meetings with customers and team to understand their vision.
- Manage multiple scheduling and operational calendars to ensure planning efforts are on track.
- Communicate effectively with all team members, customers, and business partners throughout all phases of the event.
- Lead planning meetings with customers and team to confirm final event details.
- Provide production guidance to customers and team.
- Lead scheduling of production resources, services, and any post-production requests.
- Facilitate third-party labor requests and equipment rentals.
- Communicate with facility partners, including security, housekeeping, and catering.
- Partner with internal team to ensure charge back.
- Manage event show flow preparation and distribution to internal teams.
- Manage technical testing or technical rehearsals.
- Support media playback and presentation methods.
- Coordinate personal travel arrangements, schedules, and expenses.
- Act as dedicated onsite point of contact for customers and organizers.
- Lead event day show flow and act as producer show caller or stage manager.
- Provide direction of relevant facility operations.
- Lead onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up, and load out.
- Partner with the Systems Engineer to manage technical needs.
- Dynamically flex to customer needs and complications, escalating appropriately.
- Oversee and manage proper strike of event venue.
- Manage post-event reporting.
- Manage post-event customer needs and meetings.
- Manage post-event expenditures.
- Provide key metrics and data to team and management.
Requirements
- Bachelor's degree.
- 3+ years of program or project management experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience defining program requirements and using data and metrics to determine improvements.
- 3+ years of experience on-site live event production or event management.
Preferred Qualifications
- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience building processes, project management, and schedules.
- 35% availability to travel across CA & AMER to venues and locations.
