Equipment Service Coordinator

1 month ago

Port Coquitlam, British Columbia, Canada Lordco Auto Parts Full time
Equipment Service Support Clerk

Job Summary:

We are seeking a highly organized and detail-oriented Equipment Service Support Clerk to join our team at Lordco Auto Parts. As a key member of our Equipment team, you will be responsible for providing administrative support, scheduling inspections, and ensuring seamless communication with customers and internal teams.

Key Responsibilities:

  • Schedule and book inspections, servicing, and installations of automotive lifts
  • Utilize Lordco's ERP system, Autoparts, and Lunati web app to manage tasks and communicate with teams
  • Provide administrative support for the Equipment team, including creating POs, sending invoices, and managing inventory
  • Ensure installations, repairs, and inspections are confirmed with customers within 72 hours of service time
  • Work with the Shipper/Receiver to segregate product for jobs and receive inventory into Autoparts
  • Answer phones and emails, qualifying requests and directing them to the appropriate team member

Requirements:

  • Working knowledge of mechanical, electrical, and hydraulic equipment
  • Familiarity with automotive shop equipment, including hydraulic lifts
  • Ability to lift items up to 50lbs
  • Proficiency in Microsoft Office and computer applications
  • Mathematically inclined
  • Strong communication skills, verbal and written
  • Solid understanding of health and safety regulations
  • Ability to stay organized while managing multiple priorities in a fast-paced environment

What We Offer:

  • Competitive hourly rate: $21-$25/hour, based on experience
  • Opportunity to work with a dynamic and inclusive team
  • Professional development and career growth opportunities
  • Comprehensive benefits package, including extended health and dental coverage
  • Generous employee perks and discounts

About Lordco Auto Parts:

Lordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. We are a family-owned and operated business since 1974, committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion.

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