Equipment Service Coordinator
2 months ago
Job Summary:
Lordco Auto Parts is seeking an experienced Equipment Service Coordinator to join our team at our Port Coquitlam Distribution Center. As a key member of our Equipment team, you will be responsible for providing administrative support to ensure the smooth operation of our service operations.
Key Responsibilities:
- Schedule and book inspections, servicing, and installations of automotive lifts
- Utilize Lordco's ERP system, Autoparts, and Lunati web App to manage service requests and track inventory
- Support the installation team with quotes for repairs on deficiencies from inspections, part inquiries, and calls from the service team, sales team, and customers
- Provide overall administrative support for the Equipment team, including creating POs, sending to vendors, and following up on ETAs
- Work with the Shipper/Receiver to segregate product for jobs and receive into Autoparts
- Invoice customers for repairs, services, installations, and inspections
- Answer customer inquiries and direct to the appropriate team member
- Keep current with product knowledge and stay organized while managing multiple priorities in a fast-paced environment
Requirements:
- Working knowledge of mechanical, electrical, and hydraulic equipment
- Familiarity with automotive shop equipment, including hydraulic lifts
- Ability to lift items up to 50lbs
- Proficiency in Microsoft Office and computer applications
- Mathematically inclined
- Strong communication skills, verbal and written
- Solid understanding of health and safety regulations, attentive to ensure regulations are followed and enforced
- Ability to work as a member of the team and be flexible in understanding a variety of duties that contribute to the success of the organization
- Ability to comply with company policies and procedures
What We Offer:
- Competitive hourly rate: $21 - $25/hour, based on experience
- Opportunity to work with a leading automotive parts retailer in Western Canada
- Chance to develop your skills and expertise in a dynamic and fast-paced environment
- Collaborative and inclusive work culture
About Lordco Auto Parts:
Lordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with over 100 locations across Western Canada. We are a family-owned and operated business since 1974, committed to providing top-notch products and services to our customers.
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