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IT Support Specialist

2 months ago


City of Spruce Grove, Canada Masterpiece Data Full time

About Masterpiece Data: As a dynamic and client-focused IT support provider, we pride ourselves on embracing creativity, valuing individualism, and thriving on solving unique challenges in the technology industry.

Key Responsibilities:

  • Troubleshoot and resolve complex issues with computer systems and network infrastructure.
  • Manage, maintain, and install wireless internet systems to ensure seamless connectivity.
  • Engage with clients to provide effective technology solutions that improve their business operations.
  • Develop a strong understanding of computer systems, technology, and networking principles.
  • Stay up-to-date with Microsoft operating systems and products, as well as basic knowledge of hand/power tools and computer parts.
  • Communicate fluently in English and effectively with clients, ensuring clear understanding of technical concepts.
  • Reliable transportation and a valid driver's license are required for occasional on-site visits.

Why Work with Us: At Masterpiece Data, you'll become part of a team that's passionate about technology and client service. We value continuous learning, creativity, and problem-solving, providing a supportive and flexible work environment with opportunities for professional growth.

Job Requirements:

  • Full-time position in the Information Technology sector, requiring at least 1 year of experience.
  • Fluency in English is mandatory for effective communication with clients.