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We are seeking a highly skilled and customer-focused individual to join our team at Coastal Drywall Supplies Ltd as a Customer Service Assistant. In this role, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Client Communication: Respond to client inquiries and provide timely and accurate information to resolve their concerns.
- Issue Resolution: Investigate and resolve client complaints in a professional and courteous manner.
- Product Knowledge: Stay up-to-date on our products and services to provide expert advice to clients.
- Administrative Tasks: Perform administrative tasks such as processing refunds and credits, and issuing receipts.
- Financial Benefits: Participate in our commission-based sales program and contribute to our Registered Retirement Savings Plan (RRSP).
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 2 years to less than 3 years of experience in a customer-facing role.
- Work Language: English.
- Hours: 40 hours per week.
