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Scotia iTRADE Customer Service Representative

1 month ago

Ottawa, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our Scotia iTRADE Contact Centre team as a Customer Service Representative. As a key point of contact for our clients, you will be responsible for delivering exceptional service and support to our clients through inbound and outbound calls.

Key Responsibilities
  • Provide personalized solutions to clients through effective communication and problem-solving skills
  • Assist clients with inquiries and transactions related to investment products and services
  • Work collaboratively with the team to achieve sales and service targets
  • Stay up-to-date with industry knowledge and regulatory requirements
Requirements
  • Fluency in both English and French
  • Strong knowledge of investment products and procedures
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • Comprehensive training and support

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.