Retail Operations Manager

4 weeks ago


Victoria, British Columbia, Canada Ad Astra Hospitality Group Incorporated dba. Freddie's Market Full time
Position Overview

The Retail Operations Manager plays a crucial role in overseeing the daily functions of our store, ensuring that operations run smoothly and efficiently.

Key Responsibilities
  • Staff Management: Supervise and allocate tasks to team members to enhance productivity.
  • Market Analysis: Conduct research to assess consumer preferences and sales potential, while evaluating the impact of competitors.
  • Product Selection: Decide on the range of products and services to be offered to customers.
  • Pricing Strategy: Establish pricing and credit policies to optimize sales.
  • Marketing Initiatives: Develop and execute marketing plans to attract and retain customers.
  • Financial Oversight: Prepare budgets and track financial performance, including revenues and expenditures.
  • Staffing Needs: Identify and fulfill staffing requirements to maintain operational efficiency.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Recruitment: Hire and mentor staff and volunteers to foster a productive work environment.
  • Payroll Management: Oversee payroll processes to ensure timely and accurate compensation.
  • Operational Leadership: Plan, organize, direct, and evaluate daily store operations.
Work Environment
  • Attention to Detail: Maintain a high level of accuracy in all tasks.
  • Physical Stamina: Ability to stand for extended periods while managing store activities.
Candidate Profile
  • Analytical Skills: Ability to assess situations and make informed decisions.
  • Team Collaboration: Work effectively with others to achieve common goals.
  • Efficiency: Focus on optimizing processes and resources.
  • Goal Orientation: Driven to meet and exceed performance targets.
  • Interpersonal Skills: Excellent communication abilities, both verbal and written.
Experience Requirements

Minimum of 2 to 3 years of relevant experience in retail management.

Benefits
  • Health Coverage: Comprehensive dental and health care plans available.

Employment Type: Permanent position with a commitment to a full-time schedule of 30 to 40 hours per week.



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