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Store Manager
2 months ago
We are seeking a highly skilled Store Manager to join our team at Yummy Icecream Inc. as a key member of our retail operations team.
Key Responsibilities- Staff Management: Oversee and manage a team of 3-4 staff members, ensuring they are equipped to provide excellent customer service and meet sales targets.
- Merchandise and Services: Determine the range of products and services to be sold in-store, ensuring they align with company goals and customer demand.
- Operations Planning: Develop and implement operational plans to achieve sales targets, manage budgets, and monitor expenses.
- Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Recruitment and Training: Recruit, hire, and train staff members to ensure they have the necessary skills and knowledge to perform their roles effectively.
- Store Maintenance: Oversee the maintenance and upkeep of the store, ensuring it remains clean, safe, and welcoming for customers.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a retail management role.
- Language: English.
- Work Hours: 30 to 40 hours per week.
