Customer Service Representative

4 weeks ago


St Albert, Alberta, Canada Digiuseppe Interior Design Ltd. Full time
Job Summary

We are seeking a highly skilled Customer Service Clerk to join our team at Digiuseppe Interior Design Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our services.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide information on our services.
  • Record Keeping: Maintain accurate records and statistics of customer interactions.
  • General Office Duties: Perform various administrative tasks to support the smooth operation of our office.
  • Digital Database Management: Manage and maintain our digital database to ensure accurate and up-to-date information.
  • Cross-Cultural Training: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Mentorship and Coaching: Offer mentorship, coaching, and networking opportunities for Indigenous workers.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Language: English.
  • Work Hours: 35 hours per week.


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