Head of Industry Relations and Operations, Canada

4 weeks ago

Toronto, Ontario, Canada Square Full time

About Square

Square is a global technology company that helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. Our mission is to make commerce easier and more accessible for everyone.

Job Description

We are seeking a highly experienced and skilled professional to join our team as a Head of Industry Relations and Operations in Canada. This role will be responsible for building and managing strategic relationships with payment industry partners, defining and executing on a comprehensive payments strategy, and overseeing partnership opportunities and commercial discussions.

Key Responsibilities

  • Build and manage strategic relationships with payment industry partners (acquirers, banks, card networks, and industry bodies) in Canada
  • Define and execute on a comprehensive payments strategy for Square in the rapidly evolving mobile payments and card acceptance space
  • Oversee, negotiate, and execute on partnership opportunities and commercial discussions to enable our financial capabilities in Canada
  • Understand Square's competitive position and implement programs to further and improve payments products, services, and strategic objectives
  • Lead and support management for Square's strategic industry initiatives in Canada, including fostering the partner engagement required to enable new products and platforms

Requirements

  • 12 years of experience with a solid understanding of the payment industry and its current evolution across Canada
  • The ability to lead cross-functional projects and interact at all levels with diverse roles, including engineers, business partners, and executive leadership
  • Top-notch cross-functional skills to collaborate with your team, internal and external partners to achieve strategic results
  • Strong relationship management skills and the demonstrated ability to negotiate complex commercial agreements, coupled with the ability to develop consensus
  • The successful candidate will have a demonstrated ability to deal with ambiguity, think strategically and analytically about business, product, and technical challenges
  • Drive to make an impact and entrepreneurial spirit are musts
  • Excellent written and verbal communication and presentation skills, with the ability to make strong arguments supporting Square's position with internal and external executive stakeholders
  • Experience working with globally distributed teams

What We Offer

  • A competitive salary and benefits package
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A chance to work with a leading technology company that is making a meaningful impact in the world

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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