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Senior Manager, Beverage Innovation
2 months ago
About Restaurant Brands International:
Restaurant Brands International Inc. is a leading global quick service restaurant company with a portfolio of iconic brands, including Tim Hortons, Burger King, Popeyes, and Firehouse Subs. With a presence in over 100 countries and annual system-wide sales exceeding $40 billion, RBI is a major player in the industry.
Our Opportunity:
As a key member of the Tims Beverage Innovation team, the Senior Manager, Espresso Innovation will play a critical role in driving the development of new Canadian products and beverages for Tim Hortons. This includes working closely with cross-functional teams to bring innovative ideas from concept to market launch.
Key Responsibilities:
- Partner with Coffee Sourcing, Category Marketing, Test Market & Calendar, and external vendors to develop Tim Hortons' Espresso Beverage innovations and Equipment roadmap.
- Lead the development of coffee-centric Beverage Innovation, with a focus on Espresso Based and Specialty Coffee Beverages.
- Manage the end-to-end process of product innovation, including concept creation, recipe experimentation and validation, product preparation and build recommendations.
- Develop coffee products and recipes, including new recipes and core recipe optimization and quality improvements.
- Champion specialty coffee quality throughout the organization and devise strategies for improving quality and elevating guest perceptions.
- Balance ingredient cost, product quality, and operational feasibility for all new initiatives to enable seamless transition to commercialization.
- Manage cross-functional projects to drive implementation of espresso improvement initiatives with Operations, Supply Chain, and Equipment teams.
- Conduct tasting and innovation showcase presentations to excite internal stakeholders.
- Present product presentations to feed into Stage Gate and sign-off meetings.
- Support execution of consumer sensory testing and field agent evaluations for new and existing products.
Requirements:
- Significant technical coffee experience, including recipe development, coffee profiling, sensory evaluations, and equipment calibration.
- Strong knowledge in specialty coffee and espresso, with supporting professional coffee and sensory qualifications or accreditations.
- Ability to negotiate successfully with internal and external stakeholders, including suppliers.
- Excellent communication and project management skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple projects simultaneously and function effectively in ambiguous situations.
- Passion for coffee and beverage innovation, with a hunger to learn more.
- Analytical and problem-solving mindset.
- Good working knowledge of Microsoft Office: Word, Excel, and PowerPoint.
- Excellent oral and written communication skills.
