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Senior HR Consultant

2 months ago

Toronto, Ontario, Canada City of Toronto Full time
About the Role

We are seeking a highly skilled and experienced Senior HR Consultant (Labour Relations) to join our team at the City of Toronto. As a key member of our Employee Relations team, you will provide critical advice and support to various levels of management within a selected portfolio of client divisions.

Key Responsibilities
  • Labour Relations Expertise: Provide senior-level consultation, interpretation, and direct employee and labour relations services to a portfolio of divisions regarding collective agreements, investigations, and disciplinary actions, the Labour Relations Act, and other related legislation.
  • Grievance Investigations: Conduct thorough, effective grievance investigations by conducting interviews to obtain documentary and other factual data, as well as managing and attending grievance hearings and arbitrations.
  • Collective Bargaining: Provide detailed research and analysis for collective agreement negotiations and participate directly in the collective bargaining process.
  • Leadership and Development: Mentor and coach consultants and support staff by providing leadership, developing recommendations, implementing solutions, and ensuring quality in service delivery.
  • Representation: Represent the Employee Relations team on task forces, corporate initiatives, committees, grievance arbitrations, and other human resource issues.
  • Training and Development: Develop and implement recommendations regarding compliance with collective agreement interpretation and administration, employment law, technical training design requirements, etc. Develop effective labour relations training manuals and deliver training to client groups.
  • Quality Control: Provide quality control for work planning and develop work objectives based on Employee & Labour Relations goals and client needs.
Requirements
  • Education and Experience: Post-secondary education in a related area, CHRP designation, Master of Industrial Relations (MIR), and/or JD/LLB, or a combination of education, training, and extensive relevant experience in a similar role.
  • Labour Relations Expertise: Extensive experience and expertise with labour relations issues specific but not limited to grievances, collective bargaining, negotiations, and dispute resolution, union relations, and policy guidance in a major, multi-union public or private sector organization.
  • Collective Agreement Interpretation: Extensive experience interpreting, applying, and administering collective agreements.
  • Leadership and Supervisory Skills: Highly developed supervisory and counselling management skills in relation to labour relations techniques, best practices, and the resolution of workplace issues with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Legal and union officials.
  • Communication and Collaboration: Excellent presentation and strategic communication skills and ability to effectively communicate to different level stakeholders and clients, both orally and in writing.
  • Business Acumen: Ability to identify business needs and opportunities for change/improvement as well as initiating, coordinating, and managing the implementation of solutions and preventive measures to potential issues.
  • Documentation and Record-Keeping: Ability to maintain accurate, detailed documentation and records, both electronically and in hardcopy.
  • Organizational Skills: Strong organizational skills with the ability to manage competing interests in a fast-paced, customer service-oriented environment.
  • Legislative Knowledge: A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations, and sound human resource practices.