Hardware Installation Specialist

5 days ago

Whistler, British Columbia, Canada GARIBALDI SECURITY SYSTEMS LTD Full time
About the Role

We are seeking a skilled Hardware Installation Specialist to join our team at Garibaldi Security Systems Ltd. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our computer systems and hardware.

Key Responsibilities
  • Technical Support: Provide expert technical support to users experiencing difficulties with computer systems, including troubleshooting and resolving issues.
  • Hardware Installation: Install, configure, and maintain computer hardware and software systems, ensuring optimal performance and efficiency.
  • Problem-Solving: Research and implement solutions to complex technical problems, utilizing technical manuals and other resources as needed.
  • Training and Development: Provide training and guidance to users on the effective use of computer systems and software.
  • Logistics and Maintenance: Maintain a problems and solutions log for use by other technical support analysts, and participate in the redesign of applications and software.
  • Supervision: Supervise other technical support workers in this group, ensuring that tasks are completed efficiently and effectively.
  • Business Systems Support: Provide business systems, network, and Internet support to users, including setup and maintenance of equipment.
  • Backup and Recovery: Perform Web-server backup and recovery operations, ensuring data integrity and system availability.
Requirements
  • Education: College/CEGEP degree in a relevant field.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Work Setting: Fast-paced environment with tight deadlines and heavy loads.
  • Physical Capabilities: Manual dexterity and ability to handle heavy loads.
  • Language: English language proficiency.
Benefits
  • Mileage Reimbursement: Mileage paid for work-related travel.
  • Work Term: Permanent position.
  • Hours: 40 hours per week.

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