Customer Support Specialist

2 months ago


Edmonton, Alberta, Canada beBee Professionals Full time
Job Opportunity:

We are seeking a skilled Email, Phone & Chat Support Specialist to provide exceptional technical support to our customers via various communication channels. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a solid understanding of customer service software and tools.

Key Responsibilities:

  • Provide timely and effective technical support to customers via email, phone, and chat
  • Troubleshoot technical issues and respond to customer inquiries
  • Offer solutions to customer problems and provide guidance on product usage
  • Work collaboratively with the team to resolve complex customer issues
  • Stay up-to-date with product knowledge and customer service best practices


What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


Requirements:

  • At least 2 years of experience in a customer service or technical support role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and troubleshooting skills
  • Knowledge of customer service software, databases, and tools
  • Ability to work independently and as part of a team


Apply Today:

If you are a motivated and customer-focused individual with a passion for delivering exceptional support, please apply for this exciting opportunity with beBee Professionals.

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