Digital Media Coordinator

1 month ago

Toronto, Ontario, Canada York University Full time
Job Title: Creative Media and Digital Technologies Coordinator

This position will operate out of the Keele Campus before permanently relocating to the Markham Campus.

Purpose:

The Creative Media and Digital Technologies Coordinator will assist the Manager of Digital Scholarship and Computing Services (DSCS) in a dual technical/coordination support position. The role will coordinate the day-to-day administrative activities of media, visualization, gaming and XR (extended reality) services in the Libraries at Markham as well as providing technical support to lab users by providing users instructions, facilitating access to spaces and equipment, and carrying out inventory and basic maintenance and repair to equipment. This role will ensure technology and software offerings are operational and ready for use daily, respond to in person and online inquiries professionally and promptly, and conduct training, arrange scheduling, and coordinate YUSA2 and summer students.

Responsibilities:
  • Coordinate media, visualization, gaming and XR services in the Libraries at Markham
  • Provide technical support to lab users
  • Carry out inventory and basic maintenance and repair to equipment
  • Ensure technology and software offerings are operational and ready for use daily
  • Respond to in person and online inquiries professionally and promptly
  • Conduct training, arrange scheduling, and coordinate YUSA2 and summer students
Requirements:
  • Two years related media creation experience and/or training with media and digital technologies as well as coordinating the work of others
  • Experience working in the areas of information visualization, gaming and XR, or comparable education and experience
  • Excellent analytical and organizational skills
  • Excellent written communications skills (reports, email, policy, public documentation, workflow and instructional material)
  • Highly effective oral and written communication skills, including the ability to convey conceptual and complex ideas and information
  • Ability to develop and deliver presentations, conduct workshops and training sessions to a variety of audiences
  • Excellent interpersonal skills, judgment, tact and diplomacy required to interact effectively with and provide exceptional service to multiple stakeholder groups
  • Working effectively as a member of a team, setting priorities, and working effectively under pressure of high volume
  • Ability to maintain and manage data and keep accurate records
  • Strong demonstrated ability to efficiently coordinate the activities of an instructional lab
  • Proficient with Adobe Creative Suite (Premiere, Audition, Photoshop) and Microsoft Office applications (PowerPoint, Excel, Word and Outlook) in both MAC and PC platforms
  • Demonstrated ability using digital media equipment, video creation, editing software and/or digital media control software
  • Knowledge of production techniques including videography, compression and file delivery and other production formats
  • Knowledge of all aspects of media production, including field and studio camera, lighting, sound and editing
  • Demonstrated ability to troubleshoot, perform repairs on a wide variety of audio, visual and computer equipment
Preferred Qualifications:
  • Knowledge of XR and gaming technologies
  • Experience with digital media equipment and software
  • Ability to work effectively in a team environment

York University is an equal opportunity employer and welcomes applications from diverse candidates.

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