Food Service Supervisor

2 weeks ago

Toronto, Ontario, Canada Mach Food Corporation OA Fresh Burrito Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Mach Food Corporation O/A Fresh Burrito. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, including food preparers, counter attendants, and kitchen helpers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Hire and manage food service staff, including conducting performance evaluations and providing feedback.
  • Operations and Logistics
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and that their needs are met.
  • Work Environment
    • Work in a fast-paced environment with a combination of sitting, standing, and walking.
    • Stand for extended periods and be able to lift up to 25 pounds.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service establishment.
  • Personal Qualities
    • Client focus and efficient interpersonal skills.
    • Flexibility and ability to work in a team environment.
Working Conditions

This is a permanent, full-time position with 35 hours of work per week. The work language is English.

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