Client Financial Consultant

1 month ago


Montreal, Quebec, Canada NBC Full time
NBC - Client Financial Consultant

Become a vital member of our team as a Client Financial Consultant at NBC's customer service center, where you will contribute positively to the experiences of both clients and team members. By delivering exceptional guidance and maintaining a welcoming demeanor, you will support clients through their mortgage renewal journey.

Key Responsibilities:
  • Engage with clients regarding their upcoming mortgage contract expirations
  • Evaluate clients' renewal requirements and offer tailored recommendations on mortgage solutions
  • Facilitate negotiations and showcase the competitive benefits of our financial products
  • Adhere to all relevant regulations and compliance standards
Qualifications:
  • Completion of a college diploma or equivalent educational background
  • Experience in customer service with a commitment to inclusivity
Essential Skills:
  • Responsibility
  • Client-centric approach
  • Effective communication
  • Commitment to Diversity & Inclusion
  • Results-oriented mindset
  • Emotional Intelligence
  • Empathy
  • Proactive initiative
  • Adaptability in learning
  • Resilience
  • Ability to manage stress
  • Collaborative teamwork
Employee Benefits:
  • Comprehensive health and wellness initiatives
  • Flexible insurance options
  • Generous retirement savings plan
  • Employee Stock Ownership Program
  • Support for employees and their families
  • Preferential banking options
  • Opportunities for community engagement
  • Access to telemedicine services
  • Virtual sleep health resources

If you seek to thrive in a dynamic and inclusive workplace, consider joining NBC's team and realize your professional aspirations with us.



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