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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Team Wireless Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Direct and manage a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide exceptional customer service.
- Conduct regular performance reviews and provide constructive feedback to help staff improve their skills and knowledge.
- Store Operations
- Oversee the day-to-day operations of the store, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
- Ensure that all store policies and procedures are followed, and that staff are aware of and adhere to these policies.
- Sales and Customer Service
- Develop and implement sales strategies to drive sales growth and meet sales targets.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Reporting and Analysis
- Prepare and submit regular sales reports and analysis to management, highlighting trends and areas for improvement.
- Use data and insights to inform sales strategies and make data-driven decisions.
- Education
- Secondary (high) school graduation certificate
- Experience
- 7 months to less than 1 year of experience in a retail management role
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Client Focus
- Ability to provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Efficient Interpersonal Skills
- Ability to build strong relationships with colleagues, customers, and suppliers.
- Flexibility
- Ability to adapt to changing circumstances and priorities.
- Organized
- Ability to prioritize tasks effectively and manage multiple projects simultaneously.
- Reliability
- Ability to maintain a high level of reliability and accountability in all aspects of the job.
- Team Player
- Ability to work collaboratively as part of a team and contribute to a positive and supportive work environment.
- Dependability
- Ability to be dependable and responsible in all aspects of the job.
- Initiative
- Ability to take initiative and proactively seek out opportunities for growth and development.
- Ability to Multitask
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
