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Transition Management Team Leader
3 months ago
About Lenovo: Lenovo is a global technology leader with a revenue of US$62 billion, ranked #217 in the Fortune Global 500. With a workforce of 77,000 employees, we serve millions of customers across 180 markets daily.
Our Vision: At Lenovo, we are committed to delivering smarter technology for all. We have expanded our success as the world's largest PC manufacturer into emerging sectors that drive the evolution of 'New IT' technologies, including client, edge, cloud, network, and intelligence solutions.
Our Mission: This transformation, alongside Lenovo's groundbreaking innovations, aims to create a more inclusive, trustworthy, and intelligent future for everyone, everywhere.
About the Advanced Delivery Team: Lenovo's Advanced Delivery Team is dedicated to the provision and management of Device as a Service (DaaS) and other Managed Services Contracts. Our Transition Management Office plays a vital role in ensuring smooth transitions from initial sales to ongoing Lenovo Managed Services or DaaS solutions.
Role Overview: In this pivotal position, you will oversee customer transitions from the Current Mode of Operation (CMO) to the agreed future state. The Team Leader will coordinate and report on all regional transition initiatives, ensuring that projects are executed on schedule, within budget, and aligned with strategic business goals.
Key Responsibilities:
- Manage and mentor the regional transition team, ensuring adherence to governance and documentation standards.
- Provide oversight on regional projects, acting as the project lead for large-scale implementations.
- Conduct resource planning to support both pre-sales and active transition engagements.
- Ensure all projects within the program portfolio are delivered on time, within budget, and meet the expectations of both internal and external stakeholders.
Qualifications:
- Bachelor's degree in Computer Science, Business Administration, Engineering, or a related field with an IT focus.
- In-depth understanding of Transition Management principles and best practices.
- Extensive experience in full life-cycle project management, from requirements gathering to implementation.
- Strong organizational, planning, and leadership skills with a focus on delivering large-scale projects.
- Proficiency in MS Office Suite, including Project, Visio, and Excel.
- Ability to collaborate effectively in a virtual team across diverse cultures and time zones.
- External project management certification (e.g., ITIL Foundation Certification) is a plus.
Work Environment: This role is open to remote candidates within Canada.