Customer Due Diligence Specialist

3 weeks ago


NiagaraontheLake, Ontario, Canada Coast Capital Savings Full time
Job Title: Customer Due Diligence Analyst

Coast Capital Savings is seeking a highly skilled Customer Due Diligence Analyst to join our team. As a key member of our compliance team, you will be responsible for conducting customer due diligence and enhanced due diligence for retail and business members who may present a higher risk tier to the credit union.

Key Responsibilities:
  • Conduct customer due diligence and enhanced due diligence for high-risk members
  • Assess Coast's Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF) program to ensure compliance with regulatory requirements
  • Assign risk ratings to customers based on their risk profile
  • Provide advisory assistance to employees on AML/ATF compliance matters
  • Perform daily name screening of members using subscribed software to identify Politically Exposed Persons (PEPs) and other high-risk individuals
  • Support planning, coordination, testing, and execution of AML/ATF-related projects
  • Monitor high-risk customers, products, services, and accounts for unusual activity
  • Determine Politically Exposed Foreign Persons (PEFP) using subscribed software and conduct PEFP investigations
  • Apply research and risk methodology to assess members for PCMLTFA risk and recommend risk rating assignments
  • Conduct monthly OSFI Terrorist name checks and report findings to senior management
Requirements:
  • High school diploma and two years of formal education or equivalent
  • 4-6 years of experience in financial institutions
  • Proficient knowledge of banking and banking systems
  • Sound knowledge of regulatory requirements around AML/ATF and sanctions
  • MS Office experience (Excel, Word, etc.)
  • Good communication skills, both written and verbal
  • Excellent organizational and time management skills
  • Ability to work within a team environment
Why Join Coast Capital Savings?

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity, equity, and inclusion and strive to create a culture where everyone can feel safe to be who they really are and thrive.

We offer a range of benefits, including comprehensive, customizable benefits for you and your family, a choice of a defined contribution or defined benefit pension plan or RSP's, and mortgage and auto financing benefits. We also reinvest 10% back into the community and offer an employee volunteer program that allows you to double your impact.



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