Healthcare Solutions Associate
1 month ago
Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers.
Job Title: Client Success AssociateWe are seeking a highly motivated and detail-oriented Client Success Associate to join our Health Systems Partnerships team. As a Client Success Associate, you will play a critical role in delivering digitally-enabled healthcare solutions, collaborating with key stakeholders, supporting high-impact projects, and helping drive healthcare innovation across Canada.
Key Responsibilities:- Monitor program performance and communicate effectively with internal and external stakeholders
- Support new client acquisition efforts by contributing to RFPs/RFIs and delivering demos to prospective clients
- Collaborate with the Health Systems Partnerships team to develop and implement virtual care programs
- Provide exceptional customer service and support to clients and stakeholders
- Bachelor's degree in Business, Communications, Science, or a Health-related discipline
- 3+ years of experience in client-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to cutting-edge technology and tools
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Maple. If you are a motivated and detail-oriented individual with a passion for healthcare and technology, we encourage you to apply.
We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your resume and cover letter to [insert contact information].
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