Front Desk Associate

2 weeks ago


Lac la Biche, Canada ALMAC MOTOR HOTEL Full time

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at ALMAC MOTOR HOTEL. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a smooth check-in and check-out process.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Requirements:

  • Fast-paced environment
  • Standing for extended periods

Preferred Qualifications:

  • Experience an asset
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

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