Front Desk Associate
2 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at ALMAC MOTOR HOTEL. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a smooth check-in and check-out process.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Requirements:
- Fast-paced environment
- Standing for extended periods
Preferred Qualifications:
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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