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Customer Service Representative

2 months ago

Surrey, British Columbia, Canada McDonald's Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.

Key Responsibilities

  • Greeting Guests
    • Welcoming guests to our restaurant and ensuring a warm and friendly atmosphere
  • Food Preparation and Service
    • Preparing food and drinks to our high standards, ensuring quality and presentation
    • Delivering food and drinks to guests in a timely and efficient manner
  • Order Management
    • Managing orders, including taking payments and handling customer complaints
  • Teamwork and Communication
    • Working collaboratively with our team to ensure seamless service and a positive guest experience

Requirements

  • Customer Service Skills
    • Providing exceptional customer service, responding to guest needs and concerns
  • Food Safety and Handling
    • Ensuring food safety and handling procedures are followed at all times
  • Teamwork and Adaptability
    • Working effectively in a fast-paced environment, adapting to changing situations and priorities

What We Offer

  • Competitive Compensation and Benefits
    • A competitive hourly wage and opportunities for advancement
  • Opportunities for Growth and Development
    • Training and development opportunities to enhance your skills and knowledge
  • A Positive and Supportive Work Environment
    • A collaborative and inclusive work environment, with a focus on teamwork and mutual respect