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Retail Customer Service Representative
1 month ago
At Purolator Inc, we're committed to delivering exceptional customer experiences. As a Customer Service Representative - Retail, you'll play a vital role in ensuring our customers receive the best possible service.
Key Responsibilities:- Provide exceptional customer service to our clients, responding to inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with our logistics team to ensure seamless delivery of packages and freight.
- Utilize technology to assist customers with shipping details and account challenges.
- Manage cash reconciliation, including deposits and key control.
- Communicate effectively with customers, key partners, and internal stakeholders to ensure excellent customer service.
- 3-12 months of customer service experience, preferably in a retail or logistics environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proven track record of personal responsibility and accountability, including attendance and uniform compliance.
- A competitive hourly wage of $20.24.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Join our team and contribute to delivering exceptional customer experiences at Purolator Inc.
