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Learning Specialist, Bilingual

2 months ago


Vancouver, British Columbia, Canada Best Buy Full time

Job Summary:

We are seeking a highly skilled Learning Specialist, Bilingual to join our Learning & Development team at Best Buy. As a key member of our team, you will be responsible for creating and delivering innovative people development and training programs that support our employees and leaders.

Key Responsibilities:

  • Develop and execute training programs and materials in both English and French, including webinars, virtual, hybrid, or physical classroom delivery.
  • Collaborate with stakeholders to develop training strategies for new business initiatives, products, services, or performance gaps.
  • Work with leadership, stakeholders, and vendors to assess training needs and scope, understanding execution gaps and changes in policies, procedures, regulations, business initiatives, and technologies that necessitate training.
  • Develop training content in collaboration with the Learning and Development team, including job aids, webinars, eLearning, and other necessary resources. Evaluate and enhance existing training programs to meet identified needs and requirements.
  • Ensure all tracking, reporting of training events and set up are completed.

Requirements:

  • 3+ years of experience working as a learning specialist with related formal training.
  • Proficient in MS Office, Teams.
  • Experience in facilitating/presenting training programs in a corporate/retail setting.
  • Experience in learning content creation and tools such as Articulate.

What We Offer:

  • Remote-first work environment.
  • Employee discounts on awesome tech from day one.
  • Flexible health benefits and wellness program.
  • TFSA and RRSP programs.
  • 100% matched company pension plan.
  • Training programs to build new and transferable skills.