Solution Delivery Manager
2 months ago
Rogers Communications is seeking an experienced IT professional to fill the position of Solution Delivery Manager. As a key member of the Business IT team, you will be responsible for leading the planning and delivery of projects that support the Rogers Business business unit.
Key Responsibilities- Collaborate with Rogers Business teams to manage scope, budget, and timeline constraints, and develop effective IT solutions.
- Engage with various IT teams to assemble the right project team for successful delivery, including Architecture, Infrastructure, Information Security, PMO, Application Development, Testing, and Operations.
- Represent business stakeholders in IT discussions and represent IT in business discussions.
- Contribute to solution design, project planning, and delivery.
- Play the Project Manager and/or Business Analyst role depending on available resources.
- Coordinate team efforts to resolve issues and conflicts, and escalate to senior management when necessary.
- Understand business and IT roadmaps and guide projects accordingly.
- Promote quality, innovation, good customer experience, teamwork, and open communication of issues and opportunities.
- Previous experience in a corporate IT environment, preferably in the telecommunications industry and in a business-to-business context.
- Excellent communication skills, including the ability to explain technical issues in business terms and business concepts to technical audiences.
- Leadership and collaboration skills, including teamwork, organization, adaptability, influence without direct authority, negotiation, and conflict resolution.
- The ability to learn and understand Rogers Business products and operations and the underlying business needs that drive IT requirements.
- A consultant mindset, rather than an order-taker mindset.
- Demonstrated experience in project planning, cost estimation, and spend forecasting.
- Demonstrated experience with Software Development Lifecycle methodologies, including Waterfall and Agile.
- The ability to write IT requirements and evaluate requirements for quality and completeness.
- Analytical and problem-solving skills.
- Experience selecting and managing vendors, including participation in RFPs and drafting and reviewing SOWs.
- A general understanding of Rogers business and IT practices is an asset.
- Experience in software delivery, project management, business analysis, or a Bachelor's Degree in a technical field.
- Previous experience as a project manager, delivery manager, or business analyst, with PMP, CBAP, and/or Agile certifications being assets.
- Competitive salary and annual bonus.
- Competitive and flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
- Discounts on Rogers Services and Blue Jays Tickets, TSC items, and wireless accessories sold in Rogers stores.
- Paid time off for volunteering.
- Company matching contributions to charities you support.
- Growth and development opportunities, including self-driven career development programs and priority in applying to internal roles of interest.
- Wellness programs, including Homewood employee and family assistance program, cognitive behavioral therapy, and virtual therapy sessions.
- A commitment to environmental protection and diversity and inclusion, with employee resource groups supporting equity-deserving groups.
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