Infrastructure Technology Specialist

1 month ago

Ajax, Ontario, Canada Colgate Full time
Job Title: Infrastructure Technology Analyst

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Key Responsibilities:
  • Ensure effective troubleshooting and 2nd level resolution of technology issues, deployment and setup of Personal Computers (software, hardware and peripherals).
  • Support all infrastructure incidents including desktops, laptops, LAN connectivity, wireless connectivity, and network printers.
  • Troubleshoot hardware and software issues reported by users.
  • Provide comprehensive support to employees at all levels, including senior executives, by translating and simplifying technical information for non-technical users.
  • Contribute to special projects, ad-hoc committees, inter-departmental committees, and professional organizations in determining the impact of related projects.
Requirements:
  • Bachelor ́s Degree in Computer Science, Mathematics, or Business
  • At least 5 years of experience in information technology field Network
  • Advanced English

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.

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