Customer Experience Ambassador

2 months ago


Vancouver, British Columbia, Canada Indigo Books & Music Full time
Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Seasonal Customer Experience Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our customers.

Key Responsibilities
  • Engage and Inspire Customers: Build meaningful connections with our customers and create a positive shopping experience.
  • Curate Product Collections: Work with customers to curate specific product collections that meet their needs and interests.
  • Provide Product Knowledge: Leverage our product knowledge to tell stories and showcase our products in a way that adds value to our customers' lives.
  • Drive Sales and Revenue: Work with customers to identify opportunities to drive sales and revenue growth.
  • Maintain a Clean and Organized Store Environment: Ensure that our store is clean, organized, and visually appealing at all times.
Qualifications
  • Passionate and Enthusiastic: You are passionate about delivering exceptional customer service and creating a positive shopping experience.
  • Curious and Adaptable: You are curious about our products and services and are able to adapt to changing situations.
  • Humble and Giving: You are humble and giving, with a strong desire to help others.
  • Driven and Results-Oriented: You are driven to achieve results and are committed to delivering exceptional customer service.
Additional Information

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.



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