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Customer Experience Lead

2 months ago

Richmond Hill, Ontario, Canada Laura Canada Full time
Unlock Your Potential as a Customer Experience Lead

We are seeking a highly motivated and fashion-forward individual to join our team as a Customer Experience Lead. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities:
  • Provide personalized styling services to customers to build a loyal customer base
  • Develop and train sales team members on customer service, product knowledge, and sales techniques
  • Monitor sales performance and implement strategies to achieve sales targets
  • Perform daily tasks such as processing transactions, maintaining store appearance, and opening/closing the store
Requirements:
  • Passion for fashion and customer service
  • Experience in a team leadership or sales training role
  • Desire to develop a career in retail
  • Strong selling and customer service skills
What We Offer:
  • Employee discount in store
  • Dynamic and passionate team environment
  • Group insurance plan and employee programs
  • Career development and advancement opportunities
  • Supportive management team and good work-life balance