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Customer Experience Lead
2 months ago
We are seeking a highly motivated and fashion-forward individual to join our team as a Customer Experience Lead. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.
Key Responsibilities:- Provide personalized styling services to customers to build a loyal customer base
- Develop and train sales team members on customer service, product knowledge, and sales techniques
- Monitor sales performance and implement strategies to achieve sales targets
- Perform daily tasks such as processing transactions, maintaining store appearance, and opening/closing the store
- Passion for fashion and customer service
- Experience in a team leadership or sales training role
- Desire to develop a career in retail
- Strong selling and customer service skills
- Employee discount in store
- Dynamic and passionate team environment
- Group insurance plan and employee programs
- Career development and advancement opportunities
- Supportive management team and good work-life balance