Customer Service Team Lead
4 weeks ago
We are seeking a highly skilled Customer Service Supervisor to join our team at Richmond Hill Toyota. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, leading sales teams, and driving business results.
Key Responsibilities- Lead and motivate sales teams to achieve sales targets and provide excellent customer service
- Develop and implement sales strategies to drive business growth and improve customer satisfaction
- Manage and maintain accurate records of sales, customer interactions, and team performance
- Collaborate with other departments to ensure seamless customer experience
- Identify and address customer complaints and concerns in a timely and professional manner
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in sales or customer service
- Equivalent experience in a related field
Our sales floor is a fast-paced and dynamic environment where you will work with a diverse team of sales professionals. You will be required to work varying shifts, including evenings and weekends.
Benefits- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Permanent full-time position
- 30 to 40 hours per week
- English language required
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