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Retail Management Specialist

3 months ago


Mississauga, Ontario, Canada H&M Group Full time

Floor Manager Role at H&M Group

Are you enthusiastic about providing outstanding customer service while enhancing sales and profitability for a leading fashion retailer? If this resonates with you, the Floor Manager role at H&M Group could be an excellent opportunity.

Key Responsibilities:
  • Deliver exceptional customer service and personalized styling recommendations
  • Evaluate sales metrics to optimize departmental success
  • Guide a team to uphold superior service standards
  • Support the recruitment and onboarding of new staff members
  • Recognize talent and foster professional growth
  • Manage store operations and assume Store Manager duties as required
Essential Qualifications:
  • At least 1 year of experience in retail management
  • Excellent communication and leadership abilities
  • Customer-oriented and driven
  • Flexible and positive attitude
  • Passion for fashion and retail

Employee Benefits:

  • Employee discount across all H&M Group brands
  • Clothing allowance and health benefits
  • Access to an employee assistance program and additional optional benefits

Diversity and Inclusion:

H&M Group is dedicated to fostering inclusive and diverse work environments. Join us in embracing various perspectives and ideas to inspire positive change.

About H&M Group:

Explore a curated selection of ready-to-wear apparel and accessories designed for a refined lifestyle. With an emphasis on sustainable craftsmanship and quality, H&M Group provides a distinctive fashion experience that goes beyond fleeting trends. Discover more about H&M Group today.