Retail Sales Operations Coordinator

3 weeks ago


Mississauga, Ontario, Canada OSL Retail Services Full time

Overview

We are seeking a highly motivated and organized Sales Team Support Specialist to join our team at OSL Retail Services. The ideal candidate will have a proven track record of supporting sales teams and have excellent communication and interpersonal skills.

The Company

OSL Retail Services is a people-focused company that is at the top of its game. We have generated significant momentum in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit.

The Position

We are looking for a Sales Team Support Specialist to join our team on a 12-month contract. The successful candidate will be accountable for supporting our Bell Canada residential Neighborhood Marketing teams.

Responsibilities

  • Support Regional Managers, Field Managers, and Sales Agents across multiple Neighborhood Marketing sales teams.
  • Provide best-in-class onboarding support for new hires.
  • Ensure accurate and timely delivery of team member coaching and motivational conversations, as well as performance planning.
  • Provide support for various travel requirements for the team.
  • Manage team members' weekly schedules, as well as payroll and vacation requests.
  • Provide employee direction regarding questions related to OSL, payroll, vacation, and expenses.
  • Manage employee offboards, including facilitation of equipment retrieval.
  • Ensure compliance with local and provincial permits and client requirements, annual background checks, and Code of Conduct, etc.
  • Collaborate with leadership to determine ongoing strategic action plans that support all key business objectives.
  • Perform various administrative duties as required.

Requirements

  • Proven time management skills in a fast-paced environment.
  • Firm understanding of sales and customer service fundamentals.
  • Proven track record of leading teams who exceed sales targets.
  • Experience in supporting sales teams.
  • Strong interpersonal, communication, and presentation skills.
  • Strong working knowledge of Microsoft Office.
  • Willingness to travel through assigned territory (some overnight travel may be required).
  • Must hold a valid driver's license.
  • Diploma or degree in Business, Marketing, or equivalent is considered an asset.

What We Offer

  • Competitive base salary.
  • Training and development opportunities to grow your career.
  • Named one of Canada's Best Managed Companies.
  • A supportive workplace culture and work environment.
  • Employee development programs.


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