Regional Operations Manager

4 weeks ago

Laval, Quebec, Canada RW&CO. Full time
About the Company

At RW&CO., we are dedicated to crafting apparel that empowers the style-conscious, allowing them to express their unique identity. Our belief is that every outfit opens up a world of possibilities, and we cherish the confidence our products, services, and expertise bring to our community every day. We aim to be a brand that is not only trendy but also committed to our community, ensuring that all our products are made with care, passion, and high-quality materials designed to endure.

Position Overview

As a Regional Operations Manager at RW&CO, you will report directly to the District Sales Manager and oversee a cluster of 6 retail locations within the Montreal region. Your primary responsibility will be to lead a team of Store Managers in delivering outstanding customer service while maintaining store profitability, ensuring a seamless Omni Channel experience, and achieving merchandising excellence, all while fostering a diverse, inclusive, and rewarding work environment for employees.


Key Responsibilities
  • Inspire and drive store performance through effective visits aimed at influencing and nurturing behaviors that meet financial objectives and uphold brand standards.
  • Collaborate with your teams and business partners to develop tailored business plans and strategies that contribute to the success of your designated area.
  • Recruit, hire, develop, and retain high-performing store leaders while establishing a robust succession plan.
  • Mentor and develop store managers by setting clear expectations, outlining specific goals, and managing performance effectively.
  • Ensure compliance with all policies and procedures set forth by Reitman (Canada) LTD.
Qualifications

Who you are:

  • You possess over 1 year of experience in Multi-Unit Management or 5 years in Single Unit Management.
  • Post-Secondary Education is considered an asset.
  • You have a proven track record of driving results, educating, and coaching store leaders on prioritizing tasks to ensure an exceptional customer experience across all channels (Omni Channel Approach).
  • You are skilled in recruiting, hiring, training, and planning for succession to build and maintain a high-performing sales team.
  • You have demonstrated the ability to coach and develop teams to enhance their merchandising skills.
  • You are willing to travel to remote stores, with travel accounting for up to 50% of your schedule.
What We Offer

Salary: $80,000 - $85,000 (salary may vary based on relevant experience)

  • A competitive benefits package
  • Paid Time Off (including sick leave, flexible days, and vacation)
  • Additional perks such as monthly bonus potential, opportunities for career advancement, and tuition reimbursement
  • 50% discount on all Reitmans (Canada) Limited brands (PENN, Reitmans & RW&CO.)
  • Generous Employee Referral Policy

If this resonates with you, we encourage you to send us your resume today.

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. We recognize that our future success relies on the perspectives and contributions of all our employees—their diverse backgrounds, abilities, and experiences strengthen our business. If you are contacted regarding a job opportunity, please inform us of any accommodations required to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated confidentially and used solely to provide an accessible candidate experience.

We appreciate all applicants. Only those selected for further consideration will be contacted.
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