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Retail Store Manager

2 months ago

Beaconsfield, Quebec, Canada WHSmith Full time

About WHSmith

WHSmith is a leading retailer with a rich history and a strong presence in the UK market. Our company is committed to providing excellent customer service and creating a positive shopping experience for our customers.

Job Summary

We are seeking a highly motivated and experienced Store Manager to lead our team at our Beaconsfield Motorway Service Area location. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team to achieve exceptional results.

Key Responsibilities

  • Lead and Inspire Your Team
    • Guide and engage your team to deliver excellent standards and results in line with our business objectives
    • Create a culture of learning, support, and recognition to foster personal growth and development
  • Drive Sales Growth
    • Work with our trading team to develop and implement sales strategies to drive growth and improve customer satisfaction
    • Monitor and analyze sales data to identify trends and areas for improvement
  • Develop Your Team
    • Identify and develop talent within your team to ensure succession planning and career progression
    • Provide coaching and mentoring to help your team members achieve their goals and develop their skills
  • Improve Customer Satisfaction
    • Work with our customer service team to develop and implement strategies to improve customer satisfaction and loyalty
    • Monitor and analyze customer feedback to identify areas for improvement

Requirements

  • Experience
    • Current Store Manager (or equivalent) in a fast-paced retail environment
    • Proven track record of driving sales growth and improving customer satisfaction
  • Skills
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze data and make informed decisions

What We Offer

As a Store Manager with WHSmith, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for career progression and professional development.